English
EspañolI. Case Background
Recently, Bintai Machinery signed a purchase order with a Southeast Asian distributor for a batch of hand trucks. The order required the production and shipment of 500 folding hand trucks within 15 working days. The goods were to be delivered by sea freight, with packaging meeting requirements for long-distance transportation and customs inspection. This shipment involved full-process management from factory warehousing and sorting to packaging reinforcement and international logistics coordination.
II. Pre-Shipment Preparation Phase
Inventory and Goods Verification
The factory warehouse employs a zoned management system, with finished hand trucks stacked by model and specification in designated areas (as shown in the image, goods neatly stacked in woven bags represent hand trucks awaiting shipment). Prior to shipment, the warehouse team employs a dual verification process of “QR code scanning + manual review” to confirm that the models and accessories (e.g., wheels, handles) of all 500 hand trucks perfectly match order specifications, ensuring no missing or misplaced parts.
Packaging Optimization and Protection
Addressing the vulnerability of hand truck metal frames to scratches and plastic components to compression, a “woven bag sealing + pallet consolidation” solution is implemented: Solution: Each folded handcart is placed in a durable woven bag with reinforced sealing to prevent bag damage during transit. Every 20 handcarts are stacked onto a blue plastic pallet (as shown in the image), facilitating forklift and crane handling while preventing moisture exposure from direct ground contact. This also ensures stack stability and prevents collapse during transport.
Logistics Plan Finalized
Considering cargo volume and shipping costs, full container load (FCL) ocean freight was selected. The logistics team coordinated with the freight forwarder to confirm container arrival at the factory and planned the internal loading layout based on the handcart stack dimensions (L×W×H). This maximized space utilization while preventing cargo compression.
III. Shipping Execution Process-Goods Sorting and Container
LoadingFactory forklifts transferred handcart goods from pallets (as shown in the image, neatly stacked on pallets) to the container loading area one by one. During container loading, adhere to the principle of “heavy goods below, light goods above; distant destinations first, local destinations last.” Professional loading personnel operate forklifts to stack handcart pallets in layers and designated zones, ensuring “gentle handling and vertical stacking” throughout to prevent handcart frame deformation or component detachment. Documentation and compliance procedures are completed simultaneously with the preparation and review of the full set of documents, including packing lists, commercial invoices, certificates of origin, and customs declarations. Documentation details strictly match the actual goods, particularly specifying the handcart's material (steel + engineering plastic) and purpose (warehouse handling, daily transportation) in the “Goods Description” field to ensure smooth customs clearance.
IV. Case Highlights: Process-Oriented Management and Attention to Detail
Warehouse Layout Enhances Efficiency: Markings like “Bending Process Zone” and “Parts Storage Area” in the images reveal a streamlined “Production-Storage-Shipping” layout. Hand trucks move directly from production to dedicated storage, minimizing handling damage while saving time during shipping sorting. This layout boosted shipment verification efficiency by 40% for this shipment. Packaging Solutions Tailored for Cross-Border Shipping
Woven bags effectively shield goods from salt spray and moisture during sea transport. Palletized containers accommodate mechanized handling equipment (e.g., forklifts) at ports and warehouses. The neat stacking of goods in the images demonstrates how this packaging approach ensures product safety while boosting loading/unloading efficiency. Upon delivery, the hand trucks arrived with no damage to appearance or functionality.
V. Case Summary
This cross-border handcart shipment achieved on-time delivery through “meticulous warehouse management + customized packaging + standardized logistics coordination.” Upon customer inspection and warehousing, goods maintained 100% integrity, earning full marks for order fulfillment satisfaction. Impressed by the efficiency and reliability of this collaboration, the client subsequently placed an additional annual order for 1,000 hand trucks, marking a breakthrough from one-off transactions to long-term partnership. This case underscores that streamlined factory processes—such as warehouse zoning and standardized workflows—form the foundation for efficient cross-border fulfillment, while meticulous control over packaging and logistics details is crucial for safeguarding product quality and client trust.
